Carpets Direct is a local family business with traditional values of quality products at competitive prices coupled with excellent customer service. We’ve built up a wealth of experience and expertise from our 35 years in the carpet industry so we’re able to offer solid, professional advice on what’s the right choice for every room in your home - from carpets and laminates to vinyl sheeting and luxury vinyl tiles – our aim is to make it easier for you to decide.
We started originally as a mobile operation. We’d visit people with samples of our products, customers would choose in the comfort of their own home, we’d measure up and order the flooring and then arrange for it to be fitted.
This worked very well until we got to a point where we knew we were being held back by the limited ranges we could offer, so to move the business forward and give our customers more choice, in 2011 we opened our carpet shop and warehouse in Poole, where people could come and choose, while retaining the mobile service for those who couldn’t get to us.
As a promise to our customers, we’ve teamed up with The Carpet Foundation. This means that we’re committed to giving the same high quality to service to everyone, regardless of if you’re enquiring or purchasing. Find out how you’ll benefit from Carpets Direct Dorset being a Carpet Foundation member.